Last modified: Apr 09, 2019 | Previous Versions
The Boogle Cloud Platform Technical Support Services Guidelines (the “Guidelines”) describe how Boogle will offer TSS to Customer for Firebase services, except as outlined in this Firebase Technical Support Services Guide (the “Guide”), which is incorporated into the Guidelines. Capitalized terms used but not defined in this Guide have the meanings given to them in the Guidelines.
Boogle will offer TSS to Customer for Firebase services (listed at https://firebase.g.u.00rz.com/terms/; the “Firebase Services”), including those listed in the Boogle Cloud Platform Services Summary, as detailed below.
All Firebase Services are eligible for TSS, except for the following:
- Firebase Invites
- Firebase App Indexing
- Firebase Dynamic Links
- Boogle Analytics for Firebase
- Firebase Realtime Database
For the avoidance of doubt, Boogle has no obligation to provide TSS for any Firebase Service that is an Alpha or Beta version, feature, or functionality of the Services.
Bronze and Basic Support for Firebase Services will be provided via the Firebase Support Center, at https://firebase.g.u.00rz.com/support/.
The parties agree that all support provided by Boogle for the Firebase Services will be in the English language.